Monday, February 18, 2013

Lync 2013 Front end server is not starting



Issue Details

Lync Server 2013 Front end Server is not running and keep on showing service status starting 



Cause:
The Reset-CsPoolRegistrarState cmdlet enables you to reset the Windows Fabric service (FabricHostSvc) and the Lync Server Registrar service (RtcSrv) for a Registrar pool; this might be required if the pool has become non-responsive or fails to start. (Typically that means that the Registrar service will remain stuck in the Start Pending state.) 



Resolution:

Run the following command in Lync Management shell


Reset-CsPoolRegistrarState -PoolFqdn "atl-cs-001.litwareinc.com" -ResetType FullReset

Reference : 
http://technet.microsoft.com/en-us/library/jj619172.aspx

Sunday, February 17, 2013

How to analyze log file in Lync2013.


How to analyze log file in Lync2013.

1. Navigate to the folder “WPP” and Run the Exe “OCSLOGGER.EXE


2. Select the log file needed component in Logging options e.g) ChatEndpoint.  And Select the log Level to generate, then click Start Logging

Note: Generally all Lync  server Related Logs can be traced in component SIPSTACK option.
 

3.Then click ”Stop logging” . To Analyze the log files click  ”Analyze  Log  Files” button. Select the list of component needed to analyze further and click “Analyze” . You can also navigate to the folder where log resides by copying the output file path.

4. The Following Window Shows the Selected Component Trace logs.


5. When you click the Message Tab you can view the Full message details of the log.  From the log we can find the details of the issue happened in Lync.